333ok Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the entity operating the 333ok platform and any user of the platform ("Member" or "you"). These Terms apply to the 333ok website, mobile application, and all services provided under them.

333ok provides online casino, slots, sports betting, and live casino services for users in Bangladesh. By creating an account or logging in to the platform, a Member confirms that they have read, understood, and agreed to these Terms.

1.1 Scope of the Terms

These Terms apply to the main 333ok platform as well as any future additions, new features, or sub-domains. Our Privacy Policy is considered an inseparable part of these Terms, and both documents should be read together.

1.2 Legal Validity

If any provision of these Terms is declared invalid by a court or authority, the remaining provisions will continue in full effect. The version of the Terms in English is considered final and binding.

To use 333ok's services, creating a personal account is required. All information provided during registration must be accurate, complete, and up to date.

2.1 Registration Requirements

• Each person may create only one account. Creating more than one account will be treated as a prohibited activity.
• The name, date of birth, and mobile number provided during registration must be accurate and belong to you personally.
• It is entirely the Member's own responsibility to keep the account password confidential.
• The account may not be transferred, sold, or rented to any other person.
• Any unauthorised access to the account must be reported to the 333ok support team immediately.

2.2 Identity Verification

333ok may at any time request documents or information relating to a Member's identity, age, or source of funds. If sufficient information is not provided, 333ok reserves the right to temporarily suspend the account.

2.3 Account Security

The Member is responsible for all activities carried out on their account. Members are advised to take regular steps to keep their account secure, such as changing their password or using OTP verification.

To create an account or use services on the 333ok platform, a Member must meet the following requirements:

• Must be at least 21 years of age.
• Must be of sound mind and capable of using the service voluntarily.
• Must not be prohibited from online gaming by the laws of any country or region.
• Persons enrolled in any self-exclusion programme may not create an account.

If a Member creates an account using a false age, 333ok reserves the right to cancel all transactions on that account and forfeit any funds held in it.

4.1 Deposit Rules

The minimum amount for depositing funds into a 333ok account is ৳100. Accepted deposit methods are: bKash, Nagad, and Rocket. Members must transact using a mobile banking account registered in their own name.

• Third-party mobile numbers or accounts may not be used for deposits.
• After a successful deposit, funds are generally credited to the account within a few minutes.
• If a deposit fails for any reason, please contact the support team.

4.2 Withdrawal Rules

The minimum withdrawal amount from an account is ৳800. Withdrawal processing is generally completed within 1 hour. bKash, Nagad, and Rocket may also be used for withdrawals.

• Account verification must be completed before submitting a withdrawal request.
• Withdrawals may be restricted until the wagering requirements of any applicable bonus have been met.
• Withdrawals can only be made to a mobile banking account registered in the Member's own name.
• In the case of suspicious transactions, 333ok reserves the right to hold a withdrawal until additional verification is completed.

4.3 Transaction Responsibility

Withdrawals will be sent to the same mobile banking account used for the deposit. Keeping the deposit and withdrawal method consistent is required for secure transactions.

5.1 Welcome Bonus

333ok offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit is required to activate the bonus, and the bonus amount must be wagered 15 times.

For example: depositing ৳1,000 gives a bonus of ৳1,500, making the total balance ৳2,500. The wagering requirement on the bonus will be ৳1,500 × 15 = ৳22,500. Winnings earned from the bonus cannot be withdrawn before the wagering requirement is met.

5.2 Bonus Usage Conditions

• Each bonus offer has its own validity period; if wagering is not completed within the set time, the bonus will be cancelled.
• Bonuses may only be used for gaming on the 333ok platform and cannot be withdrawn directly.
• If a Member attempts to operate multiple accounts to take advantage of bonus offers, all associated accounts will be closed.
• 333ok reserves the right to modify or cancel any bonus offer.

5.3 VIP Cashback

VIP members of 333ok receive a weekly cashback benefit. The cashback rate increases across five tiers, starting from Bronze up to Diamond. Cashback is calculated based on the total net loss for that week. For example, a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.7% = ৳140 cashback.

All games available on the 333ok platform — slots, live casino, fishing games, and sports betting — are operated according to specific rules. The individual rules for each game are displayed while the game is in progress.

6.1 Game Results

All game results are determined through Random Number Generator (RNG) technology. 333ok does not influence game results in any way, and no specific outcome is guaranteed.

6.2 Technical Issues

In the event of an internet disconnection or a technical error on the platform during a game, the data stored on the 333ok server will be considered final. In such situations, the Member may contact the support team.

6.3 Maximum Bet Limit

A specific maximum bet limit per round may apply when using a bonus balance. If a bet exceeds this limit, the winnings from that round will be adjusted in accordance with the bonus terms.

6.4 Sports Betting Rules

Betting odds in sports betting may change. If a match is cancelled or its result is undecided, that bet will be voided and the staked amount will be refunded. In multi-bets, if any single selection loses, the entire bet is lost.

The following activities are strictly prohibited, and any Member found to be involved in such activities will have their account closed immediately:

• Creating or operating more than one account.
• Using multiple identities to claim bonus or promotional benefits.
• Attempting to manipulate the platform's software or game results.
• Using automated software, bots, or scripts to operate games.
• Attempting to gain unauthorised access to another Member's account.
• Using the platform for money laundering or illegal financial activities.
• Placing bets in a third party's name or on their behalf.
• Exploiting any vulnerability or bug in the platform.

8.1 Suspension by 333ok

333ok may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms.
• Suspicious information regarding a Member's identity or age.
• Evidence of involvement in prohibited activities.
• Extended period of inactivity (as per applicable policy).
• An order from a court or relevant authority.

8.2 Account Closure by the Member

Any Member may request to close their account by contacting the 333ok support team. Any pending withdrawals and active bets must be settled before the account closure request is submitted. Our Responsible Gaming Policy describes the available self-exclusion and break options in detail.

8.3 Inactive Accounts

If there is no login or transaction for an extended period (generally more than 12 months), the account will be considered inactive. A specific policy regarding the management of balances in inactive accounts may apply.

9.1 Service Availability

While 333ok makes efforts to ensure uninterrupted service, temporary disruptions may occur due to maintenance, technical issues, or third-party service failures. 333ok will not be liable for any damages arising from such situations.

9.2 Third-Party Services

Games from various studios, including Pragmatic Play, PG Soft, JILI, and Evolution, are operated on the 333ok platform. 333ok is not directly responsible for technical errors by these studios or their game results, but assistance will be provided in resolving issues.

9.3 Financial Loss

Any financial loss resulting from participation in gaming or betting activities is entirely the Member's own responsibility. 333ok bears no liability for a Member's gaming decisions or their outcomes.

9.4 Data Protection

Members' personal data is protected by SSL encryption. For details on data collection and processing, please read our Privacy Policy. In the event of a data breach resulting from a cyberattack or unauthorised access by a third party, 333ok's liability will be limited to incidents that occur despite reasonable precautionary measures having been taken.

333ok reserves the right to revise, change, or update these Terms at any time. Members will be notified of significant changes by email or via a notice on the platform.

Continued use of the platform after changes to the Terms will be considered as the Member's acceptance of those changes. Members are advised to review this page regularly.

10.1 Contact

If you have any questions or need clarification about these Terms, please contact the 333ok customer support team. Support is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English.

You can also visit our FAQ page for answers to common questions, where detailed information on payments, bonuses, and accounts is provided.

10.2 Dispute Resolution

If a dispute arises between 333ok and a Member, both parties will first attempt to resolve it through discussion. The details of the dispute must be submitted by contacting the support team. 333ok will review the matter and communicate a decision within a reasonable time.